Training Policies & Procedures Guide
Last updated: June 2026
This guide explains the system, vision, and organizational structure of the Future Health Training Center (FHTC), and outlines the policies and procedures governing all training activities on the platform.
1. Vision and Mission
FHTC's vision is to be a leading center for health training in Saudi Arabia, producing qualified health professionals who contribute to the goals of Vision 2030. Our mission is to provide high-quality, accredited training programs that meet the standards of the National E-Learning Center (NELC) and the requirements of the Saudi Commission for Health Specialties (SCFHS).
2. Organizational Structure
The center operates under a clear organizational hierarchy led by the General Director, with specialized departments each responsible for a core function of the training operation:
General Director
Overall leadership, strategy, and accountability
Academic Affairs
Programs, curricula, instructors & accreditation
Quality Assurance
Standards, evaluation & continuous improvement
Technical Operations
Platform, e-learning systems & integrations
Finance & Administration
Payments, invoicing, HR & procurement
Student Services
Enrollment, trainee support & affairs
3. Core Values
Quality, integrity, innovation, and accessibility are the foundations of all FHTC activities. The center is committed to equal opportunity for all trainees regardless of their background or specialty.
4. Registration and Enrollment
Trainees must create an account using their national ID or Iqama number and provide accurate professional and contact information. Registration in any program requires the submission of valid credentials. Enrollment is confirmed upon payment or approval, after which the trainee gains immediate access to all course materials.
5. Training Standards
All programs adhere to the quality standards set by NELC. Programs are regularly reviewed and updated to reflect current clinical and professional practice. Trainers are evaluated periodically and trainee feedback is incorporated into program improvement cycles.